H & GC Villas & Apartments offer private, self-catering holiday villas, apartments, houses and farmhouses in the south east of Menorca

Menorca is most popular for families with children of any age in school holidays but also out of the high season, it's a great place to visit so why not rent your holiday home with us!

Telephone: 01798 872682
Website: www.menorcanvillas.info

FREQUENTLY ASKED QUESTIONS

  • Q.
    What Do You Need When Making A Booking
    A.
    To secure the booking we will need a 20% deposit and the balance is payable ten weeks prior to departure. Payment should be made by cheque or bank transfer
  • Q.
    Do You Need A Security Deposit
    A.
    All our properties need a damages/breakages deposit and the amount will be specified in the Booking Contract. This amount is sent to us and we keep the uncashed cheque until your return. It is sent back to you within four weeks unless there are any damages, breakages or missing items in which case it is cashed and you will receive an account of the deductions.
  • Q.
    Linen And Towels
    A.
    These are provided for you but not beach/pool towels so please bring your own. You will be given information about the day to expect the clean linen and towels which is provided mid way through two week bookings.
  • Q.
    Maid Service
    A.
    The villa is cleaned for your arrival and when you leave but maid service is not provided during your stay. If you require extra maid service, please ask and we will arrange this for you at an extra charge with the property managers.
  • Q.
    Transfers
    A.
    We do not provide transfers to the properties. When you arrive at the Airport you can either take an airport taxi (the only taxis allowed to collect and deliver) or we can arrange a hire car to be delivered to meet your flight.
  • Q.
    Hire Car
    A.
    We can reserve a hire car for you with a local company and you pay for it on arrival. Your agreement will be with this company and not with us.
  • Q.
    Check-In Time
    A.
    The property will be available to you from 2pm normally. If there is a delay on the outgoing party or the property is exceptionally dirty then we reserve the right to put this time back to 4pm but in the majority of cases, you will have access by 12pm. You are always welcome to leave your cases on the terrace and go for a drink whilst the maids are finishing their work.
  • Q.
    Check-Out Time
    A.
    The property must be vacated by 10am. If there is no-one else coming in that day it might be possible for you to stay on but you will have to speak to the villa manager to request this a few days before you leave.
  • Q.
    Property Managers
    A.
    All the properties are looked after by a villa management company and you will be given contact numbers for them. Any problems in the villa should be reported whilst you are there and the managers will do their best to resolve them for you. We cannot consider any problems or complaints when you get home that have not been reported as the managers will not have been given the chance to remedy them.