Booking Terms and Conditions for H&GC Villas & Apartments

BOOKING INFORMATION

H & GC Villas & Apartments act as a booking agent for privately owned villas and apartments in Menorca and the agreement is between you and the owner of the property. The majority of the owners are UK based and their properties have a maintenance contract with management companies based in Menorca, and therefore if there are any problems with your villa or apartment during your stay, you will have contact numbers for the property managers and they will do their best to help you.

If you want to make a booking with us please telephone us first to ensure that the property is free for your dates. If it is available, we will hold it for you for 24 hours whilst you sort out flights.

Our Booking Form and Contract will be sent out to you and should be returned within seven days with the requested deposit. After seven days the property will go back on our available register.

The balance payment is due 10 weeks before departure and once received you will be sent directions to the property and contact numbers for the property managers as well as some local information. When the balance payment is due, we will also require a Security Deposit payment (detailed in your booking forms). This will remain un-cashed unless there is any damage or loss occurring during your stay and returned to you within four weeks of your return from the property.

Occasionally, we have to make changes to and correct errors on our website descriptions and other details both before and after bookings have been confirmed and cancel confirmed bookings. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so.

If we have to make a significant change to or cancel your booking, we will tell you as soon as possible. We will endeavour to offer you an alternative should a significant change or cancellation occur.

When the balance payment is due, we will also require a Security Deposit payment (cheque payable to H & GC Villas & Apartments). This will remain un-cashed unless there is any damage or loss occurring during your stay and returned to you within four weeks of your return from the property. Please include a stamped addressed envelope for the return of your cheque.

H & GC Villas & Apartments Limited